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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The room smelled. The bed was smaller than requested.
Business response:
Dear Melany, Thank you for your feedback. We are sorry to hear that your room had an unpleasant odor and that the bed did not meet your request. This is not the experience we want for our guests, and we apologize for the inconvenience caused. Your comments have been shared with our team to ensure these issues are addressed. We appreciate you bringing this to our attention and hope to have another chance to provide a better experience in the future. Sincerely, Hotel Management
Amazing front desk staff. Short drive to restaurants and shopping. No complaints.
Business response:
Dear Tim, Thank you for highlighting how much you appreciated the front desk team. Our team will be thrilled to know they made your visit a positive one! We are also glad the location worked out well for you. At Extended Stay America, we are always happy to offer both convenience and warm service. Thank you for the kind words. We look forward to welcoming you back the next time you're in the area! Sincerely, Hotel Management
Refrigerator handle dirty and coffee or something spilled on ac unit. Beds were uncomfortable
Business response:
Dear Veronica, Thank you for sharing your feedback. We appreciate your comments and are glad you took the time to let us know about your stay. We're sorry to hear that certain aspects did not meet your expectations and apologize for the inconvenience this caused. Your insights are helpful as we continue working to enhance our guest experience. We hope you'll consider returning so we can provide a more comfortable and welcoming visit. Sincerely, Hotel Management
Good for the price. The room had a strong smell of cigarettes
Business response:
Dear Lorena, We’re glad the value met your expectations, though we're sorry the room condition took away from the overall comfort. Thank you for bringing this to our attention. We’ll be following up with our housekeeping team to ensure these concerns are addressed more carefully. We appreciate the opportunity to host you. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Lots of money for a mediocre looking hotel. It was quit and safe but no breakfast.
Business response:
Dear Mathew, Thank you for sharing your thoughts with us. We’re sorry to hear that certain aspects of your visit did not align with your expectations. Guest insights like yours are invaluable as we continuously work to refine our offerings and enhance the overall experience. We appreciate your noting the quiet and secure atmosphere, and we hope to have another chance to provide a more satisfying stay in the future. Sincerely, Hotel Management
We booked a 3 night stay for a long weekend visit from out of state and the location was perfect. Convenient distance from the grocery store and all the attractions we wanted to visit. Amenities were very convenient and saved us a lot of money and trouble. We will absolutely stay here again!
Staff very helpful. It's in a very convenient area. Close to many places, gas, food. Between two banks.
We loved staying here! Super safe, quiet, pet friendly, and great amenities. A gorgeous park nearby within walking distance and plenty of shops for food.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,105 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.