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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Only stay here if you 1) like very, very hard cheap beds and 2) you want to schlep any extra items you need up to your room. When we checked in, the front desk mentioned all the things we might want in our room. We needed a hair dryer, coffee maker, and coffee accoutrements. These items do not come standard anymore. It was odd, but we grabbed an armload of stuff and headed to our room. Next, we wanted to relax for a bit before venturing out and as soon as we laid on the bed, we were horrified. The bed was like a brick. I tho... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for not meeting your comfort expectations during your stay, particularly concerning the condition of the bed, which caused discomfort. We recognize the importance of a restful night’s sleep, and your comments regarding the bedding will be communicated to our team for thorough review. Additionally, we acknowledge your observations about the overall perception of value, as ensuring clarity and comfort are essential priorities for... read more
Breakfast was unsatisfactoru. Dry instant oatmeal packets, no milk, nothing hot or protein- rich to eat.
Business response:
Dear Guest, Thank you for your feedback. We regret that the grab-and-go breakfast did not meet your expectations. It is intended as a light and convenient option, and we understand it may have felt limited during your stay. Your comments are valuable, and we will certainly review ways to improve this offering for a better start to the day. We hope to have the opportunity to provide a more satisfying experience on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.4 star rating with 93 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.