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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband got electrocuted turning on the bedside light.
Business response:
Dear Heather, We are deeply concerned to hear about your husband's experience, and we sincerely apologize for this incident. The safety and well-being of our guests are our highest priorities, and what you’ve described is unacceptable. We have shared this matter with our management team with utmost urgency and care for immediate review as well as implementation of necessary improvements so that future guests do not encounter the same issue. Your patience is greatly appreciated, and we hope for a positive outcome. Take care! ... read more
Good friendly people
Business response:
Dear Eddie, Thank you for choosing Extended Stay America! We are glad to hear that you had a positive experience with our team. Providing warm, friendly service is something we take great pride in, and it’s wonderful to know that it made a difference during your stay. Your feedback means a lot to us, and we look forward to the pleasure of welcoming you back again soon! Sincerely, Hotel Management
The hotel was nice and clean and up to date
Business response:
Dear Debrale, Thank you for being our guest. We are thrilled you enjoyed the clean and modern feel during your stay! It’s always our goal to provide a welcoming and comfortable environment, and we are happy that it came through. Thanks for choosing Extended Stay America. We truly appreciate your feedback and look forward to having you back again soon! Sincerely, Hotel Management
Everything thing there about the average. Not too bad
Business response:
Dear Michael, Thank you for sharing your recent experience with us. We truly appreciate you taking the time to provide your feedback, as it helps us identify ways to enhance our service. We are pleased your stay met the essentials, and we remain committed to further elevating each guest’s experience. Should you choose to stay with us again, we look forward to providing an even more memorable and seamless visit. Your insights are valued and have been shared with the appropriate teams for thoughtful review and future improveme... read more
The coffee was more like water. The ac did not cool the room. It clicked off at 76
Business response:
Dear Pamela, Thank you for your feedback. We are sorry to hear that the coffee and air conditioning in your room did not meet your expectations. We understand the importance of comfort and amenities in ensuring a pleasant stay, and we apologize for falling short in these areas. Your comments have been shared with our team so we can address these concerns and make the necessary improvements. We appreciate you bringing this to our attention and hope to provide a better experience in the future. Sincerely, Hotel Management
Very dirty, Smelly, Unprofessional staff, Room smell horrible. Not worth paying $50 per night and we paid over $250. No sitting area for breakfast. Only item in breakfast was muffin, granola bar. Will not recommend to anyone. Water in washroom sink was very low pressure. Ownership need to be very shame of them self. Expedia should not promote this location.
Business response:
Dear RAJESHKUMAR, Thank you for taking the time to share your experience. We’re very sorry your stay was so disappointing and that multiple aspects did not meet your expectations. Your concerns have been shared with our team, and we understand how frustrating this must have been. We appreciate your feedback and regret that we did not provide the level of comfort and service you expected. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,582 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.