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Extended Stay America - Princeton - South Brunswick
- Hotels
- S. Brunswick, NJ
About this business
Location details
4230 US Rte. 1, S. Brunswick, NJ, 08852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk needs better customer service. Room number was written on a post it note. Only offered coffee and tea. No to go breakfast bag as website suggested.
Business response:
Thank you for your honest evaluation. Please accept our sincere apologies for not meeting your expectations. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. We have also taken note of your additional comment regarding our complimentary breakfast and will share it with appropriate individuals. We hope you will consider us ag... read more
Nice size room. Ceramic floor couldve used a mopping, but overall very happy with cleanliness and service. Would stay again.
When I arrived I had trouble with my tv. I was quickly given another room. I also asked for cookware & supplies & was provided those things promptly. Requests are quickly accommodated.
Business response:
Lynn, thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests, so we are thrilled to hear our team provided that for you. Come back soon - we appreciate your business! Sincerely, Hotel Management
No amenities No breakfast
Business response:
Seema, thank you for being our guest. We regret your disappointment with our breakfast and our amenities. We value your feedback and have taken note of it to improve our guest experience. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Very Clean and Efficient. Staff was Professional and Very Helpful !!
Business response:
Mike, our gratitude for taking the time to review your stay with us. We are glad your stay was enjoyable and how much you were pleased with the cleanliness of our property. It is also good to learn about the excellent service you received from our associates. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
glorified YMCA ! Free breakfast consisted of tiny muffins/nutrional bars/coffee/tea. ! Noisy state highway sounds. 6 out of 10.
Business response:
Eugene, thank you for being a guest at our hotel. While we are glad you had an overall satisfactory time with us, we are sorry for the noise issue you encountered here and that we were unable to meet your expectations for a perfect stay. We wish we had an opportunity to address your concern and do our best to enhance your experience. We appreciate your rating and hope you will allow us to host you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Princeton - South Brunswick
How is Extended Stay America - Princeton - South Brunswick rated?
Extended Stay America - Princeton - South Brunswick has a 3.4 star rating with 1,833 reviews.
When is Extended Stay America - Princeton - South Brunswick open?
Extended Stay America - Princeton - South Brunswick is open now. It will close tomorrow at 12:00 a.m.