Extended Stay America - Princeton - South Brunswick

Business response:

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, so we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management 

Business response:

It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. However, we regret any inconvenience you had with our bedding. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Gary, thank you so much for the perfect rating of Extended Stay America. It is a pleasure to read everything we have to offer left you with an excellent impression of our hotel. We look forward to having you and your fiance as our guests again whenever you both return to the area. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Also, we are glad you liked our spacious parking. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one and that you liked our well-kept property. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management