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Extended Stay America - Princeton - South Brunswick
- Hotels
- S. Brunswick, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4230 US Rte. 1, S. Brunswick, NJ, 08852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always great service when we come here
Business response:
Juan, thank you for being our guest at Extended Stay America. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Monmouth Junction. Sincerely, Hotel Management
The first night I was there I was asleep by 830 11 PM the fire alarm went off for over an hour. Had to go outside and stand in rain until fire dept. Showed up. Come to find out the hotel staff set off main fire alarm
Business response:
Dear Michael, thank you for being our valued guest and for sharing your experience. We take your safety very seriously and we are so sorry for the unfortunate fire alarm at such a late hour and for any inconvenience this caused you. This was an unfortunate and isolated incident. We are, however, so happy this was a false alarm. This was not the relaxing stay we had hoped for you but we can assure you should you return you will see this is not the norm. Thank you again for allowing us to host your accommodation needs and we h... read more
I didn’t like that the kitchen area had nothing it to cook no utensils no cups nothing! I felt like I was in a cheap motel.
Business response:
Thank you for staying at our hotel. We are sorry our kitchenware policy was not explained to you at the time of check-in. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Not so good I got there close to midnight, the guy at the check in desk was having problems with the computer and it took him about 15 minutes to get me checked in. I tried asking if they could let me check out an hour later for all the trouble and all they could give me was 30 minutes. There was someone with a loud barking dog next door and there were some stains on both of the rolling chairs in the room. I don't think I will be staying at this Extended Stay again.
Business response:
Please accept sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Sharell, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Princeton - South Brunswick
How is Extended Stay America - Princeton - South Brunswick rated?
Extended Stay America - Princeton - South Brunswick has a 4.3 star rating with 1,170 reviews.
When is Extended Stay America - Princeton - South Brunswick open?
Extended Stay America - Princeton - South Brunswick is open now. It will close tomorrow at 12:00 a.m.