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3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice job
Business response:
Dear Guest, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Extended Stay America. Sincerely, Hotel Management
yes, the room was clean. The staff was pleasant. But a special call out to a lady (I didn't get her name) who told me that she had worked there for 20 or 30 years. She was taking the coffee maker away after breakfast hours. When she saw that I was disappointed for missing out, she asked my room number. Sure enough, a few minutes later, she knocked on my door with coffee and breakfast treats.
Great room great service
Business response:
Dear Guest, We’re thrilled to hear that you enjoyed both your room and the service during your stay! At Extended Stay America, creating a comfortable environment with attentive assistance is always our goal. It’s wonderful to know your experience reflected that. Thank you for sharing your kind words, and we look forward to welcoming you back for another enjoyable visit soon! Sincerely, Hotel Management
Coffee was excellent
Business response:
Dear Guest, We are so glad to hear that you enjoyed the coffee during your stay! It is always nice to know that small details like that help make your visit more enjoyable. Your kind feedback is truly appreciated and encourages us to continue providing a pleasant experience for all our guests. We look forward to welcoming you back soon for another great stay at Extended Stay America. Sincerely, HotelManagement
It was good
Need improved more clean behind the beds, looking for plugged cellphone behind the nigth stand and was a lot dusty and bugs. Need to has more plugged near to the beds. Only have one in only bedroom plug.
Business response:
Dear Susana, Thank you for your detailed feedback. We understand how important it is for rooms to feel comfortable and well-equipped; therefore, we will share your observations with our team for consideration. Your input about additional charging options and attention to overlooked areas is valuable. We hope to accommodate you again for a more seamless stay next time. Sincerely, Hotel Management
This hotel is under major renovations and as a result there is construction everywhere, The stairwells are closed and the elevators are padded with cardboard. Not the place for someone who may be claustrophobic. The front doors are so battered it looks like someone tried to break in, and the side doors are kept ajar most of the day, which does not give you a feeling of security. The front desk person was nice, but most times there was no one at the desk. There are no amenities to speak of and the rooms still waiting for reno... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We sincerely regret that your stay was impacted by our remodel and that the condition of certain areas did not meet expectations. We understand how important comfort, safety, and clear communication are, and we apologize for the inconvenience caused. Your concerns regarding maintenance are being reviewed with our team. We also regret that information about construction and associated fees was not clearly communicated in advance. We appreciate your input, as it helps g... read more
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,903 reviews.
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.