Extended Stay America - Providence - Warwick

Business response:

Dear Julie, We are thrilled that your time with us was so amazing! Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. It was our pleasure to host you at Extended Stay America, and we hope to see you soon.Sincerely,Hotel Management 

Business response:

Dear Jeffrey, Thank you for taking the time to write a review about your recent stay. We are very sorry to learn about the refrigerator condition in your room. We hold ourselves to very high standards of hospitality, and we will address your concerns appropriately to ensure that we remain consistent in the future. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management 

Business response:

Dear Juliana, Thank you for your feedback! We’re pleased to hear that you found us to be a suitable choice for traveling with your pet. We aim to provide a welcoming environment for both guests and their furry companions. Your positive experience means a lot to us, and we hope to welcome you and your pet back for another stay soon!Sincerely,Hotel Management 

Business response:

Dear Laurie, Thank you for sharing your thoughts. While the convenience of our laundry facilities is appreciated, we understand that the location and simplicity of our offerings may not have been ideal for you. We focus on providing essential services, and for any specific needs, our front desk is always available to assist. We hope your future travels bring more enjoyable experiences.Sincerely,Hotel Management