Extended Stay America - Providence - Warwick

Business response:

Thank you very much for sharing your review of Extended Stay America. We are thrilled to know you liked the service provided by our courtoeus associates and that you had a comfortable stay at our well-maintained hotel. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management 

Business response:

Brian, thank you for choosing to stay at Extended Stay America. We are pleased to know you liked the value we offer and that you enjoyed our ideal location and apartment-style room. Thank you for staying with us, and we hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Tyler, thank you for being our guest at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with our well-appointed suites and courteous associates. We are also happy you were able to take advantage of our 24-hour self-serve laundry facilities during your stay. Thank you for choosing us, and we hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Robert, thank you for being our guest and for taking the time to post a review. We regret not meeting your expectations and apologize for the inconvenience you experienced during check-in. We will share your comments with our team and see what we can do to improve our guest experience going forward. We hope you will choose us again and allow us the opportunity to redeem ourselves. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are sorry for the disappointment you had. On your next visit, we will try our best to allocate you the room of your choice. We also wish we had the opportunity to address the noise issues while you were here. We hope to have another occasion to meet and even exceed your expectations. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management 

Business response:

Ivelisse, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Nedzad, we are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area. Sincerely, Hotel Management