This profile has been claimed by the business owner or representative.
Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the finishes in the room were old and the room had an unpleasant odor.
Business response:
Dear Michael, thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
We only needed the hotel for 1 night attending a convention in providence. The guy that checked us in was WONDERFUL. Polite and kind. The room, was fine overall for what we needed. The beds were small but we knew that. There was nothing fantastic it was all just ok. However, when we found the garbage can we noticed that a. It was still full and b. There was a case of beer still next to it. Immediately it made us concerned for the cleanliness of the hotel. It was enough for us as a lay o ER between convention days, but probab... read more
Business response:
Dear Megan, thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Nice clean room
Top floor or busy Decent enough hotel for what you need, but the floors are so loud whenever someone walks about. Naturally, we heard someone moving around the whole night above us and weren’t able to get a good night’s rest. Get the top floor if you’re able.
Business response:
Dear Guest, thank you for reviewing your recent stay; we value your comments. We are delighted to know how much you liked our hotel during your overall stay. However, we apologize that your stay was inconvenienced by noise from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management
They Advertise a full breakfast but their breakfast is not really a breakfast when they just give you a muffin and a cup of coffee
Business response:
Dear Peter, thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. However, we are disappointed that we did not make a better impression with our grab-and-go breakfast options. We are always grateful for feedback for future changes. It was a pleasure having you as our guest at Extended Stay America, and we look forward to exceeding your expectations on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,383 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.