Extended Stay America - Providence - West Warwick

Business response:

Dear Bailey, Thank you for sharing your thoughts about your recent visit. We are pleased to know that your stay was comfortable and that you found the accommodations satisfactory. Our team works hard to provide a clean and welcoming environment, and it’s encouraging to know that this was reflected during your time with us. We appreciate your observations regarding kitchen supplies and will share them internally as we continually seek ways to enhance our guests’ experience. Your feedback is genuinely valued, and we look forwa... read more

Business response:

Dear Kenneth, Thank you for sharing your feedback. We appreciate that you chose to stay with us and are grateful for the opportunity to learn from your perspective. We understand the importance of convenience and accessibility to a guest’s overall satisfaction. While we regret that our location was not ideal for your plans, please be assured we are committed to providing services and support that help make every stay as pleasant and hassle-free as possible. Your input is invaluable in guiding our efforts, and we hope you wil... read more

Business response:

Dear Guillermo, Thank you so much for your kind words about Extended Stay America! We’re thrilled to hear that you found our hotel exceptionally clean during your stay and that our staff left a positive impression. Your positive feedback means a lot to us, and we look forward to welcoming you back for another exceptional experience. Sincerely, Hotel Management 

Business response:

Dear Maria, We’re delighted you enjoyed the peaceful atmosphere and convenient location. It means a lot to us that you would choose Extended Stay America again. Thank you for your kind feedback—we look forward to welcoming you back soon for another pleasant and comfortable stay! Sincerely, Hotel Management 

Business response:

Dear David, Thank you for taking the time to review your stay at Extended Stay America. We’re pleased to hear you found our property to be of great value. It’s terrific that you enjoyed a comfortable stay and felt welcomed by our friendly team. We strive to provide a reliable and inviting experience, and your feedback means a lot to us. We also appreciate your kind words and the breakfast recommendation. We look forward to welcoming you back on your next visit. Sincerely, Hotel Management 

Business response:

Dear Joanne, Thank you for taking the time to provide feedback about your stay. We regret that your stay fell short of your expectations, especially concerning the service and room experience. Your observations are valuable, and we are dedicated to improving both our guest relations and accommodations. We hope you will allow us another opportunity to deliver a stay that truly reflects our commitment to quality. We appreciate your input and look forward to welcoming you back for a more enjoyable visit. Sincerely, Hotel Manage... read more