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Extended Stay America - Providence - West Warwick
- Hotels
- West Warwick, RI
About this business
Location details
1235 Division Rd., West Warwick, RI, 02893, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property and room were clean and in very good shape. Staff at check in was v very good. This hotel had many "permanent" residents. Gab and go "breakfast" was lacking. This hotel has no ice machine and all vending machines were out of order.
Business response:
Dear Kurt, Thank you for being our guest at Extended Stay America and reviewing your hotel experience. Your kind words noting your satisfaction with our clean property and our associates' gracious hospitality are much appreciated. However, we apologize for the concerns that kept your stay from being perfect. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Mana... read more
Good clean place
The hotel is on-par with what I expected for the price point. The staff was friendly. The room was clean but not new. It was odd there wasn't any shampoo, but they said they didn't get a shipment. Internet was fast and they had a nice desk to work from.
We could hear running for hours above us. The hall smelling like trash and smoking. Things in the room look over used (fridge, tub and night stand). People were standing right at the front door smoking, not great to walk through on the way in.
Business response:
Dear Rachel, We sincerely apologize for the disturbances you encountered during your stay. Your feedback is valuable, and we regret any inconvenience caused by the noise and the unpleasant odors. We'll address these issues promptly to enhance our guests' experience. Our team is committed to providing a comfortable and enjoyable stay, and we appreciate your understanding. If your travels bring you back to the area, we would be grateful for the opportunity to make amends and ensure a more pleasant experience.Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - Providence - West Warwick
How is Extended Stay America - Providence - West Warwick rated?
Extended Stay America - Providence - West Warwick has a 3.7 star rating with 2,131 reviews.
When is Extended Stay America - Providence - West Warwick open?
Extended Stay America - Providence - West Warwick is open now. It will close tomorrow at 12:00 a.m.