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Extended Stay America - Providence - West Warwick
- Hotels
- West Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1235 Division Rd., West Warwick, RI, 02893, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great room, friendly staff, lousy small thin pillows.
Business response:
It was our pleasure accommodating you at Extended Stay America. We are so happy that you had a great night's rest and that our service was to your satisfaction. We look forward to sharing your kind comments with our staff! Thanks again and we hope you will visit with us again the next time you visit the area. Sincerely, Hotel Management
Clean, nice- no bells or whistles. Affordable. Only stayed one night. I do like thay it is convienient to dunkin donuts, outback, and a few more resturants and drug stores if u fogot anything for ur trip
Business response:
Donna, thank you for choosing Extended Stay America. We are pleased to know you were happy with our ideal location and that you had a pleasant time with us. It was a pleasure hosting you, and we look forward to your return visit. Sincerely, Hotel Management
The experience was just ok. The hotel staff were not the kindest. The room was just ok it had an odd smell. Disappointed that we had to go out and ask for every kitchen appliance and when we asked for a simple fork and knife they could barely give it to us. Overall the experience was just fine.
Business response:
Sam, thank you for taking the time to review our hotel. We apologize for the service issues you encountered during your stay with us. Please be assured that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We’re sorry for the unpleasant experience and hope you will reconsider a second visit. Sincerely, Hotel Management
We were severely overcharged! I booked a room at $128 a night + pet fee and it came out to over $200 a night! I did not feel welcome when checking in. I was given my room key and instructions so rapidly I needed to ask the desk clerk to slow down! The NO SMOKING instructions came with a lecture about the dangers of smoking which I thought unnecessary since I'd signed a statement saying I would not smoke in the room. I was disappointed that the "breakfast" consisted of coffee, tea, coffee mate, instant oatmeal and granola bar... read more
Business response:
Karen, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning and we truly regret the inconvenience caused. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps to ensure we are well poised to serve you better during your next stay. We are confident you will have a much more positive experience on a return visit. Sincerely, Hotel Management
Staff is beyond amazing I had had a very rough trip and arrived here very late at night. The staff was super friendly, helpful, and accommodating. They made my trip go from awful to amazing. Thank you Becky and team!
Business response:
Paula, thank you for posting your kind review of Extended Stay America. It was a pleasure to read about the service you received from our staff. They will be pleased to know their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management
Very hard to locate property thru GPS. Got lost twice.
Business response:
Jose, thank you for reviewing the Extended Stay America. Although we appreciate your nice rating, we are sorry for the inconvenience you had locating our hotel. We value your feedback and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Good stay...
Business response:
Thank you for reviewing your pleasant experience at Extended Stay America. We are glad to see you enjoyed your stay with us and hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
This hotel is just a bed with a roof, but that was all I needed and it worked fine. No frills.
Business response:
Mike, thank you for staying with us. We are glad you had a pleasant time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
No designated parking space at front door for check-in.... drove around the building at 3 AM looking for one. Dont think I've ever seen that anywhere else.
Business response:
John, thank you for choosing our hotel for your stay. We would like to offer our apologies for not living up to your expectations. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - West Warwick
How is Extended Stay America - Providence - West Warwick rated?
Extended Stay America - Providence - West Warwick has a 4.2 star rating with 1,331 reviews.
When is Extended Stay America - Providence - West Warwick open?
Extended Stay America - Providence - West Warwick is open now. It will close tomorrow at 12:00 a.m.