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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They let u check in early at no extra cost.
Business response:
Dear Jayden, Thank you for choosing us and sharing your feedback. We are glad you appreciated our flexibility with the early check-in option. Providing convenient and accommodating service is important to us, and we are delighted that it enhanced your stay. We hope to have the opportunity to welcome you back for another pleasant stay in the future. Thank you for your positive feedback!Sincerely,Hotel Management
Just Okay Your room will not be cleaned unless you ask for it. The beds are comfortable and although you have a kitchen, it has zero utensils to cook or eat with. The staff is okay. You have to ask for extra towels at the front desk. The noise from 17 is rafely a problem. you have to empty your own trash.
Business response:
Dear David, Thank you for providing feedback on your recent stay with us. We apologize for any inconvenience caused by our housekeeping procedures and the lack of utensils in the kitchen. Please note that our standard housekeeping service is provided once a week. However, additional service is always available upon request for a nominal fee. Your comments regarding our staff, noise levels, and towel availability are duly noted and will be addressed internally to enhance our services. We appreciate your understanding and pati... read more
We used to prefer staying here however this time onwards may be we might rethink as the room was not very clean and had false smell everywhere in the room which Kids couldnt afford. We did informed the front desk while checking out and they had genuinely agreed to take a look.
Business response:
Dear Binesh, Thank you for bringing this to our attention. We sincerely apologize for the cleanliness issues you encountered during your recent stay. Your feedback is crucial, and we will take appropriate steps to address the situation. Please rest assured that we're committed to providing a comfortable and pleasant experience for all our guests. We appreciate your continued loyalty and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
Room was clean and no specific issues with anything. Had to ask for additional kitchen equipment as this is not in the room on arrival. Condition of everything was well maintained and clean. Location is convenient being in route 17 which gives easy access to the American dream mall and other locations on the area.
Business response:
Dear Robert, Thank you for choosing Extended Stay America. It is glad to know you had a good stay and were pleased with everything we offer. Please revisit us for another enjoyable experience.Sincerely,Hotel Management
Overall not horrible for the price. The room was clean, but the room smelled really bad like an ashtray. There is no smoking signs posted but obviously not enforced. I was a late check in because of my job, the front desk assistant was nice but did not give me any basic information regarding what time checkout was where the breakfast would be located, or how to get to the room or where i should park. I had to keep asking these questions, not a deal breaker but I think these things were important. Overall the room was clean a... read more
Business response:
Dear Jason, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's great to hear that you found the room clean, and we apologize for the odor issue. Our team strives to provide helpful service, and we regret any oversight in providing essential information. Your insights are invaluable, and we will use them to improve our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Management
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Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 4.2 star rating with 1,038 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.