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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access and close to Hawthorne A bit dated and granola bars for breakfast can't compete with the IHOP across the Highway! Was a quiet stay but could use some "aroma therapy" All in all a good value.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit and that you found us to be of a good value. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, General Manager
Business response:
Patricia, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Ramsey - Upper Saddle River. Sincerely, General Manager
When I arrived at the hotel, there was no clerk at the desk. I have to call the number for the clerk. There was no bathroom facility for the arriving guest. After a long drive I have to wait to check before I can use bathroom facility. The microwave oven was so high, you cannot see anything happening in the microwave oven.
Business response:
Thank you for the review and for sharing your experience. I am glad to read that overall you had a nice stay, however, I will be using your comments in regard to our service and amenities to step up our game. We appreciate your business and hope you will be back to see us again when in our area. Sincerely, General Manager
Great clean place Trevor at the front desk has GREAT customer Service skills! I was very impresses with him. Room was clean and comfortable. I will stay here again!
Business response:
Thank you for taking the time to share your experience. It is great to see you valued the customer service provided by our staff and that your room was comfortable to your liking. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Worth extending if looking for a inexpensive hotel The rooms are spacious and clean equipped with full size frig, microwave, and stove top in mini efficiency kitchen. All utensils and cooking supplies are available upon request from front desk. Beds are comfy. Continental Breakfast was Granola bars, muffins and Coffee or tea. No water or Orange Juice was disappointing for non coffee drinkers like myself. Staff efficient, super nice, and helpful all shifts even at 4am. Having to loop around North to South on 17 was a little a... read more
Business response:
Thank you for taking the time to share your experience. I am more than glad to read how satisfied you were with your room accommodations, the fully equipped kitchen, and the service provided by our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was very clean. The people at the counter were very understanding and extremely helpful
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a clean, comfortable stay at our hotel and that you received excellent customer service from our staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
stayed for work.
A little hiccup but great in the end Stay was nice and quiet, My only qualm is the toilet in my queen size bedroom was failing first day so I was moved the second day to a double bed room same layout but it was just flithy. The kitchen was disgusting, it stunk, and it felt like no one had come in and cleaned it before I was moved in. After I cleaned it was all fine and good and I did enjoy my space and privacy and overall week of being to myself. Also the wifi was down for a day or two but was fixed eventually. A special tha... read more
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 3.3 star rating with 1,942 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.