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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Almost like home Pillows were awful!!
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the pillows in your room were not to your standards. We will make sure we evaluate our pillows and replace them as needed. Please be assured that your comfort is of the utmost concern to us and feedback such as yours is taken very seriously. We will coach our team to provide better servi... read more
Best value for money Needed a full size fridge so this was the best price for a room with a kitchen. The room was nice, clean and cozy. Only downside was the neighboring room had dogs and a parrot and they were very noisy. Also, no complimentary breakfast- only coffee and muffins.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are better monitoring our noise levels to ensure that each guest has a comfortable stay. Still, I am glad to read that you had a comfortable stay and enjoyed our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
working locally. useful to have a kitchen. heat worked fine. quiet, no hallway noise.
Business response:
Thank you for taking the time to share your recent experience with us. I’m so pleased to read that you enjoyed our comfortable accommodations as well as our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good value and friendly hotel staff. Hotel staff is very nice and accommodating. Manager, Brian, exceeded my expectations. He was very professional and accommodating in resolving a billing issue when Expedia's Master Card was denied. It was late at night and even though the credit card was denied he allowed me to check in and handled the matter without any inconvenience to me.
Only complaint is even though I had a non smoking room the hallway really smelled like cigarettes
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies for the cleanliness issues you experienced. In response to your feedback, I will work closely with our housekeeping staff to ensure that we are thoroughly eliminating smoke odors. Still, I am glad to read that you had a positive stay overall. I really appreciate you bringing this to our attention. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Speedy and convenient We were there for a sports commitment and we were happy to have speedy check in and check out, we ate next door at olive garden and the grab and go breakfast was convenient.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that we were able to accommodate your needs with a quick check-in and our grab-and-go breakfast. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 3.3 star rating with 1,942 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.