Extended Stay America - Red Bank - Middletown

Business response:

Dear Kyriee, We are delighted we exceeded your expectations for an outstanding stay at Extended Stay America, and we thank you for sharing your experience with other travelers. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area. Sincerely,Hotel Management 

Business response:

Dear David, Thank you for being our guest and sharing feedback about your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you again for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management 

Business response:

Dear Kishor, Thank you for being our guest and for the valued feedback. We are genuinely sorry for the cleanliness issues and any oversight on our part. We understand how important it is to have a spotless room and one free of smoke. We have strict policies prohibiting smoking in specific areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for these concerns and hope to have you back for the seamless, outstanding stay you deserve.Sincerely,Hotel Mana... read more