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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick trip No blow-dryer or other traditional in room amenities such as shampoo.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you were not informed that hair dryers and toiletries are available at the front desk upon request. I really appreciate your feedback, as it will enable us to continue to improve our hotel. We hope we have the opportunity to provide you with a better stay the next time you’re in the area.
Not impressed for the price. As a group, we had 3 separate rooms. The room itself was very nice and if you are staying for a few days or longer the kitchenette is a big plus. Surprised there were no extra amenities such as shampoo or a hair dryer in the room. Front desk staff was somewhat rude and uninterested upon our arrival. They had what is termed as a grab and go breakfast, but by 9 AM there wasn't anything available.
Business response:
Shirley – Thank you for your recent review of your stay. I am glad to hear that you found your room to be comfortable and spacious. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your feedback will be helpful as we continue to improve our breakfast offering. As well, I am sorry to hear that our staff did not attend to your needs in a professional manner. Lastly, I am sorry that your room was lacking amenities upon your arrival. Please know that toiletries and hair dryers are available at th... read more
inexpensive hotel for hospital visit nice safe newer area north, 3 miles from hospital St marys, area for cooking quiet area with restaurants etc near,
nice stay It was a very peaceful stay. The room was comfortable and clean. Would definitely go there again!
Good But Not great Hotel Was Clean And Pleasant, But After I Paid Online In Advance, The Cler Spent What Seemed Like A Long Time ClickingAnd Clicking And Clicking tTo Check Us In. Then After We Asked For A Non Smoking Room, When We Got To The Room, We Were On A Floor That Had All Kinds Of Smoking Rooms Adjacent And Smelled Like Smoke. Then Our Keys Didn't Work. Took A Lot Longer To Check In Than Expected.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that the check-in process was not efficient and up to standards. We are working on this issue and working to ensure that our future guests are not affected. As well, I apologize that your non-smoking room was surrounded by smoking ones. In the future, we will try harder to place our non-smoking guests in areas that would not be as affected. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you wi... read more
Very clean, friendly staff, good location.
Nice room with kitchen. Quick drive to Mayo.
Great place to stay in Rochester We've stayed at the Extended Stay America - North several times. It's surrounded by plenty of shops, and it's conveniently located off the highway. It's about 10 minutes from Mayo Clinic, but considering the cost of hotels in Rochester, you can't beat the price.
Was checked into a dirty room, domino pizza boxes all over the room, bed was not made up, and human droppings in the toilet that no one bother to flush, the front and house keeper just said sorry and gave me another key to another room and push me on my way.
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 3.7 star rating with 1,263 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.