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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was nice on the outside. Check in was like a bother to the person at the desk and early check in cost extra. Room was not properly cleaned, there was food on the floor, mold in the shower, light bulbs were out, laminate floor in the kitchen area was sticky and room had a weird funny smell to it in the carpeting. Air conditioning rattled all night long and fridge needs a new freezer fan as it buzzed all night. Did not wander the property as the room made me hesitant to explore options at this hotel.
Business response:
Thank you for choosing us and for taking the time to post a review. We apologize for the cleanliness and maintenance issues you encountered. We will share your comments with our housekeeping and engineering teams to ensure the problem is fixed. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Business response:
We appreciate your positive feedback. We work very hard to strive for 10’s and appreciate your acknowledgement.
Business response:
Thank you for your insightful feedback please come back again soon !
I always stay here when I need it for work. It is convenient and always comfortable.
Business response:
Thank you for staying with us .
Business response:
Thank you for your valuable feedback.
The room was perfect! Just make sure to ask for dishes if you want to cook😁
Business response:
Jaimie, thank you for choosing Extended Stay America. We are glad you were pleased with our well-appointed accommodations. It was our pleasure having you as our guest and we look forward to welcoming you back soon. Sincerely, Hotel Management
The employees were great !! My family and my fur babies enjoyed the facility!!
Business response:
Thank you for the review and for taking the time to recognize our hotel. We are delighted to know how much you and your family enjoyed your stay with us and the excellent service provided by our staff. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Staff was very helpful...the extended stay was heavy crowd with workers.
Business response:
Thanks so much for staying with us ! We are always here to serve you and hope to see you again.
Business response:
Thank you for providing your feedback. We will certainly strive to exceed your expectations and hope to be able to do that should you stay with us again.
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,999 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.