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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in staff couldn’t have been nicer. After checking in refrigerator was not on or working. Staff member found that the GFI was tripped, so had to wait for it to cool down to put cooler foods in. Both mornings there was no coffee or cups for oatmeal or coffee. Also, no muffins, nothing for “free breakfast” and had to go to McDonalds both mornings. The bathroom floor was sticky. Interstate noise is very loud.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issue you had. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We also apologize for the inconvenience you experienced due to the shortage of our grab-and-go breakfast. We are reviewing this situation with our staff to ensure these items are always well-stocked. Please revisit us so we can make it up to you. Sincerely, Hotel Management
No indoor pool or hot tub. Came in early for a wedding and had no place to change good thing I had a family member there from the day before and we changed in his room.
Business response:
Marcella, thank you for being our guest. We are sorry our on-site amenities did not meet your expectations. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
They definitely need a better breakfast option them just coffee, oatmeal and grab and go muffins. Our shower had hair in it and so did our bed. They need to clean better.
Business response:
Alene, thank you for the review. We are glad you had an overall pleasant time at Extended Stay America. Your concerns regarding the cleanliness issue in your bathroom and bed have been shared with the housekeeping team to ensure a better experience going forward. We value your suggestions and look forward to your next visit. Sincerely, Hotel Management
I really enjoyed myself friend people
Business response:
Jeffrey, thank you for the five-star review of Extended Stay America. We are delighted to know you had an enjoyable stay and that you liked our friendly associates who provided excellent service to you. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.