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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for staying with us and thanks for leaving a review. We look forward to the chance to have you stay with us again.
Business response:
Thanks for the review Tina! Hope to see you again next time you are traveling through town!
This Legacy Suites was relatively new so everything was nice and clean. Location was close to I77 so traffic was a little noisy, but not a real problem. Staff was very personable and helpful.
Business response:
Hal, thanks for the 5-Star review. Looking forward to seeing you again soon!
Excellent The only issue I had is I paid cash at checkout and the hotel didn't release my bank card that I had the room on hold with so it look like I paid twice and I want my money back on my card since I paid with cash
Business response:
Thanks for staying with us Lethea. Please give us a call if the credit card issue isn't resolved. Have a great week.
Was on third floor and the people up on the fourth floor were like a bunch of cattle run around.
Business response:
We appreciate you feedback. We do want all of our guests to have a comfortable say when staying with us. Sorry you had some extra noise during your stay.
Excellent Value This property is brand new,Spanky clean and used the newest type materials. My only complaint is that despite the kitchenette in the room, there is no coffee in the room, nor in the lobby.
Business response:
Hey Bob, thanks for staying with us. We are glad you enjoyed your stay. We apologize if we didn't let you know about the coffee in the lobby. We have complimentary coffee 24/7 in our 'Duck in Duck out' convenience store. We also have coffee makers available for use in your room. We hope to see you back next time you are in the neighborhood!
Phenomenal New hotel that opened in 2017 Room was in great shape as it should be for a new hotel. Great rate I️ Hotels.com so we thought we would give it a try. Front desk staff was most accommodating. PLEASE BE ADVISED there is no breakfast. Plenty of restaurants nearby to grab a bite
Business response:
Thanks for the great review. We appreciate you staying with us! Hope to see you again soon.
Overcharged for my room I was charged for five nights when I only stayed four. This happened several days ago and still hasn’t been corrected
Business response:
Hi Dan, we trust that this issue has been resolved. It is never our goal to overcharge a guest. If this has not been resolved, please feel free to contact the hotel and we'll take a look at the situation.
I picked this hotel because the reviews were very positive and my first impression was that it was new and clean. As the evening went on, I discovered several problems. The recliner was broken and wouldn't recline, the sheets smelled like motor oil so I'm not sure they were changed from the previous guest, the floor and walls were paper thin and it sounded like someone was lifting/dropping weights above me, the night stand was so sticky I had to cover it with a magazine, and the bathroom door would't stay shut. Since it was ... read more
Business response:
Gary, we appreciate your feedback. The details you gave will greatly assist us in making sure such things don't happen in the future. We are always striving to improve and give our guests a 5-Star experience. We hope you will be willing to give us another try in the future.
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,628 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.