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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room conditions Room was supposed to be smoke free but it smelt bad and the bathroom was stained with cigarette marks and outside on the toilet seat was old looking
Business response:
Debbie, thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel... read more
Convenient location. One time, elevator wasn't working properly, and I needed to ask for assistance. Desk person got it working again.
Business response:
Thank you for your review of Extended Stay America. We are glad you had an overall great stay and especially liked our convenient location. We are happy our staff assisted you well. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Clean hotel The room was clean, had no cooking utensils but you old have gone to front desk an gotten them, the WiFi.kept cutting in an out.
Business response:
Michael, thank you for choosing Extended Stay America for your recent visit. We are glad you had a pleasant stay overall, and you liked our clean rooms. However, we regret your disappointment with our hotel's policy and also apologize for the issues on the internet. Your feedback will be shared with the team to fix it. It was a pleasure hosting you, and we hope to see you soon. Sincerely, Hotel Management
Dont believe the pictures Not a good area but staff was great. Definitely not a place to go out at night alone.
Business response:
Kimberli, thanks for choosing Extended Stay America. We glad to read you had a comfortable stay and liked the service provided by our staff. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained. We also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.