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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very good great
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your excellent review. We look forward to your return visit. Sincerely, Hotel Management
I liked that it was home away from home. Most of the staff are friendly and accommodating! The only thing I didn’t like was the trees around the property, they drop sap not only on your car but also the ground which sticks to your shoes then in turn the leaves stick to your shoes, getting them in your room and in your car! It makes getting into your car yucky because every part of your car is sticky!! This would be an excellent place to stay both in price and cleanliness if it wasn’t for the trees!!
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you were impressed with our associates and that you found us to be a good value. However, we are sorry for the issue you encountered. We have shared your comments with the appropriate team. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Darline and the other front desk staff were awesome. I really appreciated the excellent customer service I was given. I had situation I reserved the wrong Extended Stay and Darline was very knowledgeable and professional it made me feel uncomfortable at first I thought I was making her work more. I enjoyed all the staff I can tell they have a good manager and I met her too. Crystal is awesome I would stay here again and again
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are thrilled to know you were impressed with the great service delivered by our associates and that you had a great stay. We will be sure to share your kind compliments with the staff you mentioned. Thank you again, and we look forward to your next visit for another outstanding experience. Sincerely, Hotel Management
Property was really run down and not very clean. No amenities at all. Will not stay here again.
Business response:
Thank you for your recent stay. We are truly sorry that the cleanliness of our hotel was not satisfactory during your stay. We appreciate you bringing this to our attention, and we want to let you know we are already working to address the problems you mentioned. Your review highlights where we need to refocus our efforts. We hope you will reconsider giving our hotel another chance to make a much better impression. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,466 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.