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Extended Stay America - Sacramento - Vacaville
- Hotels
- Vacaville, CA
About this business
Location details
799 Orange Dr., Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff
Business response:
Dear Guest, We strive to provide friendly and attentive service, so it is wonderful to hear the team made a positive impression. Your comments are truly appreciated and will be shared with the staff. It would be a pleasure to welcome you again on a future visit. Sincerely, Hotel Management
Not enough breakfast options
Business response:
Dear Guest, We understand how important a satisfying variety of breakfast options can be, and we regret that our selection did not meet your expectations. While we do offer a convenient grab-and-go breakfast, your input helps us recognize where we can improve. We would appreciate the opportunity to welcome you back and provide a more well-rounded stay next time. Sincerely, Hotel Management
I can’t say enough about the staff. All three ladies that I’ve had the pleasure of meeting have been so sweet and accommodating. I love it when I interact with employees who are happy. Please give them a pat on the back for their hard work!
I wasn't expecting much, because I chose a lower end hotel. Nothing was terrible by itself, but a lot of things started adding up. There was a dead bug on the floor, the TV didn't work, the mattress was pretty sad, the water pressure was so weak I opted not to wash my hair, the blanket provided was as thin as the bed sheet, I turned the heater on and the room smelled like it was on fire for an hour. Plus, there was garbage strewn outside. So I was not a fan.
Business response:
Dear Guest, We understand how multiple small issues can add up and impact the overall experience, and we regret that your stay did not meet expectations. Your comments regarding maintenance concerns and the overall environment have been noted and shared with our team, as these are important aspects of guest comfort and satisfaction. We appreciate you bringing these matters to our attention and will use your feedback as part of our ongoing efforts to improve. We hope to have the opportunity to provide you with a better experi... read more
Roach
Business response:
Dear Guest, Thank you for sharing your candid review. We sincerely apologize for missing the opportunity to provide you with the seamless experience you deserved. We adhere to the most rigorous industry standards for our property's cleanliness and pest control. We will address this with our pest control provider and housekeeping team to prevent such problems from affecting future guests. We appreciate your patience, and we hope you will try us again so we can deliver the flawless stay you should always expect from us. Sincer... read more
Frequently asked questions about Extended Stay America - Sacramento - Vacaville
How is Extended Stay America - Sacramento - Vacaville rated?
Extended Stay America - Sacramento - Vacaville has a 3.4 star rating with 1,390 reviews.
When is Extended Stay America - Sacramento - Vacaville open?
Extended Stay America - Sacramento - Vacaville is open now. It will close tomorrow at 12:00 a.m.