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Extended Stay America - Sacramento - Vacaville
- Hotels
- Vacaville, CA
About this business
Location details
799 Orange Dr., Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A better breakfast. The breakfast that was included consisted of a small chalky chocolate muffin, some kind granola bar and coffee. That is not a breakfast. No coffee pots in the room is crazy. The small tv that you couldn’t look at laying down in a large room was annoying to look at. There was no shampoo n conditioner, only a bar of soap. The maid services does not wait for you to answer the door before they help themselves in.
Business response:
Dear Guest, We understand how important convenience and clear expectations are in shaping an enjoyable stay. Your perspective regarding in-room features and service interactions provides helpful insight into how the overall experience was perceived. We appreciate you highlighting areas that influenced your visit, as thoughtful feedback supports continued evaluation of guest needs and preferences. While experiences can vary, comments like yours are valuable in helping us better understand expectations and identify opportuniti... read more
Overall room was comfortable. Would benefit upgrading kitchen and bathroom. Room was clean, did find a few dead cockroaches in kitchen area. Elevator was out of service, stairwell had an odor and could use a good cleaning. Staff went above and beyond to help extend my stay for an additional night. Travel Nurse working at Kaiser, location was perfect. Because of my hours, didn't have the chance to try the breakfast.
Business response:
Dear Guest, Please accept our apologies for not fully meeting your expectations. We want to reassure you that we do everything possible to discourage the entrance of the outside insects mentioned. Our pest control provider services our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. We regret the frustrations you experienced. Additionally, kindly note that our dedication to enhancing our property continues, and your comments will play a vital... read more
The staff was amazing having the ability to have breakfast in the morning was great I wish things were more walkable and that's the only reason why they got 4 stars
Business response:
Dear Guest, We are delighted to hear that our team made such a positive impression and that you enjoyed starting your day with breakfast. Providing friendly service and a comfortable stay is always our goal. At Extended Stay America, we value feedback about the surrounding area, as it helps us understand how guests experience the location. Thank you for sharing your thoughts, and we hope to welcome you back for another enjoyable visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Vacaville
How is Extended Stay America - Sacramento - Vacaville rated?
Extended Stay America - Sacramento - Vacaville has a 3.4 star rating with 1,345 reviews.
When is Extended Stay America - Sacramento - Vacaville open?
Extended Stay America - Sacramento - Vacaville is open now. It will close tomorrow at 12:00 a.m.