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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I usually don’t write a review, but I would not stay there again. The restroom smelled like urine, the lobby carpet was dirty. People hang around late at night outside hotel smoking.
Business response:
Dear Robert, We're truly sorry to read about the cleanliness and comfort issues you encountered during your stay. Our promise to our guests includes a commitment to providing a clean and comfortable environment, and we are very sorry that did not happen when you were here. Your experience is not reflective of the high standards we aim to maintain, and we will address these concerns promptly to ensure improvements. We hope you will give us another opportunity to make things right and provide you with the seamless experience y... read more
Hotels April is awesome
Business response:
Dear Gary, Thank you for sharing your kind review of Extended Stay America with us. We are delighted to hear that your stay was highlighted by the remarkable service provided by team member April, who embodies the passionate and dedicated spirit of hospitality we strive for. It was our pleasure to host your visit, and we hope to welcome you back soon.Sincerely,Hotel Management
Best Place West Sacramento April at the front desk is very nice. She always has a smile and treats everyone very kind.
Best in Class The entire staff are very friendly, upbeat and accommodating. Laura, Jorge(George), April, Jerry, Barialai, Mike and Joanne and all the housekeepwrs are a execptional people. It is a rarity to see so many people work together so well.
Business response:
Dear Gary, Thank you for your fantastic review of Extended Stay America. We are pleased to learn that our staff's friendliness had such a positive impact on your stay. Our goal is to offer warm, personalized service, and we will gladly share your kind words with our team. Thank you for recommending us to potential future guests, and we look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Great Place Great staff excellent management.
Business response:
Dear Gary, We appreciate the outstanding review and are delighted you loved your time with us and found our service to be the best. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.