Extended Stay America - Salt Lake City - Sugar House

Anonymous 

on Expedia

2 years ago

Not a recommend Arrived to a tiny, but full parking lot that forced me to park in, what had become a Chick-Fil-A drive through lane. In the lobby the ppl were nice but didn’t seem to know what they were doing. The lights in the room didn’t work, had to call down to the front desk for help. Was informed that the light switch by the door was inoperable, the closest lamp had no bulb (and he didn’t know where any bulbs were), but the kitchen light worked. While waiting in the dark, I had to prop the door open with my luggage whi... read more

Kevin 

on Expedia

2 years ago

Rooms surrounding exterior are not very clean. Under-staffed to address check-in. 

Terence 

on Expedia

2 years ago

This property is in decline! I stayed here three times in the last year. This time I found the property filthy and in decline. Burnt out lighting, stained hallways and the smell of pot everywhere. The TV was new but did not work. I will not be back! 

Mary Beth 

on Expedia

2 years ago

Filthy Dirty Motel Worst hotel of our 19-day road-trip. As we unloaded our small cooler in the kitchen refrigerator a small puddle of water dripped on the floor. When I wiped it up with a towel, the white towel was black with dirt. Stained carpeting too. We arrived after an 8-hour drive and we’re too tired to change accommodations. It took us two times around the block to even get into the hotel entrance which was in a complete traffic jam due to the Chick Filet drive through in the shared parking lot. The next morning I cal... read more

Debra 

on Expedia

2 years ago

Not a handicap room Handicap room had a tub that was10 inches tall that I had to step into which was difficult. Toilet became clogged and I had to go get a plunger from the office. We asked for clean towels and had to bring down our dirty ones for an exchange. 

Yvonne 

on Expedia

2 years ago

Lower quality hotel than expected for the price 

JAMES 

on Expedia

2 years ago

It was by a park and it was a rough area. Woke up to someone screaming in the woods behind the lodge during a lot of the morning 

Nicholas 

on Expedia

2 years ago

Check-in took about 45 minutes, my room was not ready for my arrival. The room itself supplies no shampoo, conditioner, lotion, coffee, and the bar soap is sub standard. There are bugs!! I was not comfortable here, it’s on par with a motel. I liked the recliner, tv, and refrigerator. 

Deena 

on Expedia

2 years ago

Rooms are clean....but this is a motel not "suites"! The outside walkways corridors to the rooms are terrible and with the chick-fil-a in the same parking lot makes getting to the hotel and parking a mess!!!