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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location. Hair dryer and kitchen tools not in room--must be requested--would be helpful to know this at check-in.
Business response:
Dear Kimberley, Thank you for your feedback and for noting the convenience of our location. We appreciate your comments regarding the hair dryer and kitchen tools not being in the room by default. We understand how helpful it would be to have this information clearly communicated at check-in, and we will work with our front desk team to ensure guests are better informed moving forward. Your comfort and convenience are important to us, and we value your input as it helps us improve the guest experience. We look forward to ser... read more
Location was convienent for if travel purpose. However, the property was not as nice as the front appearance. Elevator broken, room on bottom end.
Business response:
Dear John, Thank you for sharing your feedback with us. We’re glad to hear that our location was convenient for your travel needs. However, we sincerely apologize that the condition of the property and your room did not meet expectations. We understand how disappointing it can be when the experience inside doesn't reflect the exterior appearance. The elevator issue and room placement are being reviewed by our team to ensure improvements are made. Your input is valuable and helps us work toward a better stay for all guests. W... read more
Otger guests looked homeless and signs reading do not leave valuables in the car were both a little sketchy. Without these issues I would have felt safer and rated the property higher.
Business response:
Dear Victor, Thank you for sharing your feedback. We understand that a sense of safety and comfort is essential during your stay, and we regret that certain aspects of the environment made you feel uneasy. While we welcome a diverse range of guests, we are committed to maintaining a secure and respectful atmosphere for all. The signage is intended as a precaution to promote awareness and guest safety. Your comments are important and will be shared with our team to help improve the overall guest experience. We appreciate your... read more
David was especially helpful and courteous.
Business response:
Dear Stephen, Thank you for taking the time to share your experience of your stay at Extended Stay America. We’re thrilled to hear that David was especially helpful and courteous during your stay. He truly embodies the level of service we strive to provide every guest. Your recognition means a lot and will be shared with David and our entire team as encouragement to continue delivering excellent hospitality. It’s always our goal to make sure you feel welcomed, supported, and comfortable throughout your time with us. We truly... read more
Staff was amazing! They were so nice. The room had everything we needed. It was very quiet. The floors could have been cleaner but overall it was clean.
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,692 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.