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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All great except… I just don’t understand why they need your spouses ID when checking in and why they need your full contact info. It’s the first I’ve experienced it in my life and very unnecessary.
Business response:
Dear Selim, Thank you for your feedback and for choosing Extended Stay America. We prioritize guest safety and security, which sometimes requires additional information during check-in. We understand your concerns and appreciate your understanding. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future.Sincerely,Hotel Management
overall, it was great :) there’s always things to nit-pick at, but we were comfortable
This is an extended stay property, though they take travelers staying only one night as well. The room had a kitchenette, full size refrigerator, comfortable large leatherette chair, a countertop eating area with two bar stool type chairs, 2 burner stove and kitchen sink. That said, the room was very dated. It was clean but it is hard to really tell how clean surfaces are if they are badly stained or scuffed or discolored, that was the case here. The night staff checked me in and they were just great. Just be prepared, in th... read more
Business response:
Dear Michael, Thank you for your detailed feedback about your stay at Extended Stay America. We are glad you appreciated the kitchenette, comfortable furnishings, and the convenience of nearby amenities. We apologize for the dated condition of the room and any discomfort caused by the cleanliness concerns and the requirement to leave your driver's license for the luggage cart. Your comments about the room's exposure and security are also noted. We are committed to addressing these issues to enhance our guests' experience. We... read more
Our room was humid and muggy the whole 3 days it was miserable
Business response:
Dear CHRISTOFFER, Thank you for your feedback. We sincerely apologize for the discomfort you experienced due to the humidity in your room during your stay. Your comfort is our priority, and we regret not meeting your expectations. We are addressing this issue with our maintenance team to ensure it does not happen again. We hope to have the opportunity to provide you with a more pleasant experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.