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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room looks nice and everything works well, so no complaints about that. However, the service is not what I expected. They don’t clean the room daily, and the staff told me I have to go to the office myself to pick up new towels and bedding if I want them changed, which is a bit inconvenient.
Business response:
Thank you for your kind comments about the room we're glad you enjoyed your stay. We're sorry our service did not meet your expectations. As part of our policy we do not offer daily housekeeping but fresh towels and bedding are available upon request at the front desk we understand this may be inconvenient and appreciate your feedback. We hope to welcome you again in the future.
Business response:
Thank you for letting us know you had a great stay! We hope to see you again.
The mattress was the best I've ever had. What a treat! My cat also loved the place. I haven't seen him this happy in over a year.
Business response:
Dear Guest, It is wonderful to hear you enjoyed such a comfortable stay! We are delighted to know your cat felt right at home, too. At Extended Stay America, we take pride in creating a relaxing and welcoming environment for all our guests—two-legged and four-legged alike. Thank you for your kind words, and we look forward to hosting you both again for another restful and pleasant visit. Sincerely, Hotel Management
Good people
Excellent staff and service When we arrived there was a problem with our room. The previous occupant was refusing to leave. The staff bent over backwards to make sure we had a room for the night. They were obviously distressed over the situation. Our room was clean and comfortable. We will definitely select this hotel when we return to SLC.
Business response:
Dear Janet, We are thrilled to hear that you had such a great experience during your stay! It is wonderful to know our team made a positive impression and that you felt comfortable and well taken care of. At Extended Stay America, we strive to provide a welcoming and enjoyable environment for every guest, and your kind words truly encourage our efforts. We look forward to hosting you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,450 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.