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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The mattress was the best I've ever had. What a treat! My cat also loved the place. I haven't seen him this happy in over a year.
Business response:
Dear Guest, It is wonderful to hear you enjoyed such a comfortable stay! We are delighted to know your cat felt right at home, too. At Extended Stay America, we take pride in creating a relaxing and welcoming environment for all our guests—two-legged and four-legged alike. Thank you for your kind words, and we look forward to hosting you both again for another restful and pleasant visit. Sincerely, Hotel Management
Good people
Excellent staff and service When we arrived there was a problem with our room. The previous occupant was refusing to leave. The staff bent over backwards to make sure we had a room for the night. They were obviously distressed over the situation. Our room was clean and comfortable. We will definitely select this hotel when we return to SLC.
Business response:
Dear Janet, We are thrilled to hear that you had such a great experience during your stay! It is wonderful to know our team made a positive impression and that you felt comfortable and well taken care of. At Extended Stay America, we strive to provide a welcoming and enjoyable environment for every guest, and your kind words truly encourage our efforts. We look forward to hosting you again soon! Sincerely, Hotel Management
I was there for my mother‘s funeral. I needed just my own space for after events both times the front staff were kind and gracious, caring, loving, and very understanding.
Troy at the front desk was wonderful. Absolutely the best front desk employee I have ever encountered and I am a seasoned traveler and hotel guest. I would come back just for that kind of service.
Excellent stay in SLC are, clean rooms, amenities working well, no smelly environment. Walk in distance to dining, shopping and entertainment. Will stay again
The staff is really nice
The property lobby smelled like cigarettes. The cleaning staff wasn’t in uniform or the check in person. It seemed very run down. The cleanliness left much to be desired. Specially in the bathroom. The shower had a hair and debris from poorly scrubbing and/or wiping it down. The water had a terrible smell and the bathroom drain sink did as well. The faucet had hair around it like after a man shaves his face. When we were checking out another client was complaining about mold in her shower. I would not recommend this place an... read more
Business response:
Dear MARK, We sincerely apologize for the issues you encountered during your stay, especially concerning cleanliness and the condition of the bathroom. Your observations regarding the lobby smell, staff presentation, and water odor are concerning and not reflective of the standards we aim to uphold. We are addressing these matters with our housekeeping and maintenance teams to ensure immediate improvements. Guest comfort and satisfaction are our top priorities, and your comments help guide necessary changes. We hope you’ll c... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,385 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.