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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Make ac in rooms are working properly
Business response:
Dear David, Thank you for the review and for sharing your experience. Overall, we are happy that you had a wonderful stay, but we want to apologize for any disturbances the air conditioning unit in your room caused. We appreciate you bringing this to our attention; we will address this accordingly. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
To trashy!
Business response:
Dear Francisco, Thank you for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us, and we are genuinely sorry you were unable to enjoy your stay. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
This room smelled like some one smoked in the room but was cleaned.
Business response:
Dear VANDY, Thank you for your feedback. We apologize if the smell in the room did not meet your expectations. Our team strives to maintain a fresh and clean environment for all our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
The staff was so nice and tried to help the best they could but the first room we checked into had roaches and the second room we were moved to smelled of smoke so bad and the sink in the bathroom we couldn't use due to the pipe having a hole and it would leak a lot. They didn't have a maintenance person on the weekend.
Business response:
Dear Devin, Thank you for your feedback. We're pleased to hear that our staff was helpful during your stay. We apologize for the issues you encountered with the rooms and the absence of maintenance staff on the weekend. Your comments are valuable, and we are taking steps to share these concerns. We appreciate your patience and understanding. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
It wasn’t clean enough.. went and bought my own cleaning supplies and cleaned up. It was stank as well.
Business response:
Dear Carissa, Thank you for reviewing our hotel. We apologize for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold. We appreciate your understanding and will address this matter with our housekeeping team to ensure that it does not happen again. Your comfort is important to us, and we hope you will give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
Room stank of cigarette smoke. Shower set up is hazardous'
Business response:
Dear Susan, Thank you for sharing your review and the details surrounding your recent visit. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. Please know we have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. It was a pleasure to have you as our guest, and we hope to have you back for the seamless stay you deserve.Sincerely,Hotel Management
It was my first time staying there and it was amazing will be back to stay there soon again will recommend to my family and friends
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,159 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.