Extended Stay America - San Antonio - North

Kathy 

on Expedia

15 years ago

Nice hotel with a few rough edges Overall, the room was very nice. Everything was new and the bed was comfortable. However, the air conditioner was extremely noisy and there was no way to shut it down without roasting. The elevator was also very slow. Even with that, I'd stay there again. 

Anonymous 

on Expedia

15 years ago

Nice experience This hotel was extremely nice. The people on the front desk were helpful and easy to deal with. We really like the room. It was a very pleasant experience overall. 

Anonymous 

on Expedia

15 years ago

great deal Overall we were very impressed with the property. We were missing a remote (in a handicapped room) and iron when we checked into the room but the front desk quickly resolved the issues. The room was equipped with full kitchen, but the next morning we had to call for utensils (forks, spoons) which were also missing from our room. We did some laundry a few nights in-the washer/dryer are free to use for guests which was great! The front desk clerk saw me lugging the laundry in my arms and said "you know you have a la... read more

Anonymous 

on Expedia

15 years ago

Could have been better. Room was nice but we did not realize it was extended stay until we checked in. That was okay but we never got our room cleaned the entire time we were there. They told us at check in that it would only be cleaned once a week. I guess we just missed the schedule or something. The room and hallways were full of "cricket" bugs as well as our neighbors room. There was supposed to be a kitchen with utencils provided and when we noticed we only had one spoon and need more they tolds us that was all they had... read more

Anonymous 

on Expedia

15 years ago

Great Stay We stayed at the Candlewood for a couple of nights on our vacation. The rooms were spacious and clean. The drain in the bathtub drained slowly, but they fixed it promptly after we reported it. It was a little noisy with the room upstairs coming in for the night after we did and the morning we slept in a little, we could hear the doors slamming all up and down the halls around us. Once the traffiic settled down, it was very peaceful. The other thing was that I noticed that we could hear things going on in other roo... read more

Donna 

on Expedia

15 years ago

Not impressed Needs more supervision of employees 

Anonymous 

on Expedia

15 years ago

EXCELLENT EXPERIENCE AT CANDLEWOOD SUITES IN SAN ANTONIO THE HOTEL WAS EXCELLENT. IT WAS CLEAN, COMFORTABLE AND THE STAFF WERE HELPFUL. I PLAN TO STAY THERE ON MY NEXT VISIT TO SAN ANTONIO. 

Anonymous 

on Expedia

15 years ago

Great Place to Stay This hotel was great. The staff was friendly. The rooms were clean. The pool was clean and even had a hot tub. Very good experience. My only complaint was the beds were not comfortable for me at all...but my husband loved them. 

Anonymous 

on Expedia

15 years ago

dont expect the room u reserved....#2 When I booked online, I booked 2 rooms and specified in one room that I had two kids and 2 adults the other 2 adults. Well when I checked in the receptionist said that I made a mistake because all she had down was 2 standard rooms, which consist of two queen beds. She tried to accommodate me but said that had been happening all night and she didnt have any more rooms to accommodate with. So long story short, one kid had to sleep in one room and the other kid in the other room. Both kids ... read more