This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Angelica, we appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Nothing in particular. In a business area, quiet and around malls and restaurants
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
I arrived early and requested early check in and to be contacted when next room was available. They never reached out to me nor left a voicemail.
Business response:
Thank you for your review. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
The service was good, despite no new towels / linen or room service on day 2. Unfortunately, I couldn't sleep due to the noise of next door neigbors. They were making noise all night. Also, the bathrroms make unecessary noise. I am.not trying to judge anybody, but some tenants looked suspicious and may make you feel unsafe.
Business response:
Gilly, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The Hotel advertised to have included breakfast and all that they kept was just some nut bars, coffee.. Also, I stayed there for 3 nights and no one ever bothered to change the towels or cleaning up the room..
Business response:
Mak, thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new choices. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to ... read more
Review It was an ok hotel The bed was not very comfortable. That is the main reason to have a hotel, to sleep. It was quiet, the staff were all very kind and nice and it was in a pretty good location to get to things we wanted to see.
Business response:
Cynthia, thank you for choosing Extended Stay America. We are glad you liked our convenient location and courteous staff. We will share your concerns regarding the bed with the appropriate team. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,004 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.