Extended Stay America - San Diego - Fashion Valley

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our ideal location. Please know, we have a full size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we regret your disappointment. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Amber, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Albert, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are happy to know overall you had a good time with us and that you liked the kitchen amenities as well as the cleanliness of our property. However, we regret the slow internet connectivity in your room. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout our hotel. Thank you for staying with us, and we hope to see you soon. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

David, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management