Extended Stay America - San Diego - Mission Valley - Stadium

Business response:

Daniel, thank you for your terrific review of Extended Stay America. We are thrilled to know everything went great for you during your visit and that our fantastic location close to many convenient places made it even better. It was also a delight to know you liked the service provided by our courteous associates. Your rating is appreciated, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are glad to know you liked our affordable price and the courteous service provided by our associates. However, we apologize for not meeting some of your expectations. Your feedback regarding your room is shared with our housekeeping team for review and action. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thomasina, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Mario, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Lydia, thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management 

Business response:

Amado, thank you for your outstanding review of Extended Stay America, and we appreciate your recommendations. Our top priority is to take care of our guests, and we are delighted you acknowledged our commitment in maintaining a clean, safe, and comfortable environment. We value your business and look forward to hosting you again for another seamless stay. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry for the difficulties you had with the door lock as well as the shower in your room. Your feedback has been discussed with our maintenance team to make the necessary repairs. We value your business and hope to welcome you back soon. Sincerely, Hotel Management