Extended Stay America - San Diego - Mission Valley - Stadium

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Yara, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Michelle, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Crystal, thank you for choosing Extended Stay America. We are sorry you were unhappy to get the attentive service from one of our staff. We provide thorough training for all associates, and we will redouble our efforts to ensure this does not happen again. Thank you once again for your review. We hope you will come back and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room and that you had an excellent stay! We receive many positive comments regarding our fully equipped kitchenette with a full-size refrigerator which includes ice trays for your convenience, and therefore we do not have ice machines on ourproperty. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Darryl, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay and evaluation. Although you liked our location, we apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and we have shared your comments with my team for improvement. We also regret any other inconvenience caused while you ... read more

Business response:

Thank you for posting your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Jose, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management