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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Extended Stay America Hotel San Diego - Mission Valley - Stadium is located at 3860 Murphy Canyon Rd, San Diego, CA. This location is in the Kearny Mesa neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Value... but that mattress! Honestly, Everything in the room was great except the bed. The shower was great- all aspects of the room were perfect! That darn hard mattress was the ONLY bummer! The staff was efficient, very friendly, and just the way you wish every hotel staff would be! Overall, I'd still return hoping the mattress would be better!
Business response:
Richard, thank you for being our guest. We are glad to know you had a pleasant stay at Extended Stay America. However, we sorry for the discomfort you experienced with the bedding. On behalf of everyone here, we thank you for recognizing our staff's hard work and invite you to stay with us again. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
The room was ok but the lobby and the elevator were really dirty.
Business response:
Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern will be shared with our housekeeping team so that corrective measures can be taken. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Room looked like repairs were in progress. Unpainted patches on walls. Non-smoking room had cigarette burns everywhere
Business response:
Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Charles, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your terrific rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The advertised "Breakfast" consists of coffee and some small packaged muffins. Most other business centric hotels now provide a real breakfast with some assembly required on the customers part. The only curtains available are the blackout style. No shear curtains. There's a large building filled with office windows next door. So you'll have to get comfortable with their ability to watch you.
Business response:
Thank you for choosing us to stay. We are sorry for not meeting some of your expectations and we apologize for what transpired. We are also sorry you were not happy with our breakfast choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time when you are in our area. Sincerely, Hotel Management
The continental breakfast that the lady from hotels.com said it comes with was snacks. We picked this hotel because of the continental breakfast.
Business response:
Robert, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
The cleanliness, surrounding businesses were equally as clean and well manicured. Even though some people were there for an extended period of time, they were friendly and courteous, kept area clean and quiet, a big plus. Staff is friendly and professional.
Business response:
Thank you for your terrific review of Extended Stay America. We are glad to know how much you liked our hotel and you had a wonderful stay. We are also happy to read our friendly and professional staff exceeded your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 4.1 star rating with 1,098 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.