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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
CARDBOARD WALLS. ROOM DOOR MADE OF PAPER Room numbers are all disorganized. Furniture was still stained from Summer visitors and room settings discolored. I hate hearing noise coming from outside in the hallway or next door guest clanking around in their rooms. Even more so I can still hear the hallway passing noise over the television. And my favorite doors slamming shut at all hours of the day and night. I survived the nights with earphones, sleeping pills and blasting the room heater. The rooms were clean, and they smelle... read more
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that the doors were so loud in our building, and we are fixing this issue to ensure your experience doesn't happen again. Still, we are happy to know that we were able to provide you with a comfortable and clean room. Thank you for choosing Extended Stay America. We hope to see you again soon.
Ok Hotel The staff was cordial and professional. The room itself was a little different. The rolling chair although modern had a vented back rest covered in something. The ceiling had what looked to be coffee splatters around the sink. Just gave the room a dirty feel. The bathrooms looked clean as did the shower but the cloth shower curtain smelled like sweat. It's in a quiet area though so I was able to get a decent night's sleep. Just if you tend to be a germophobe, beware.
Business response:
Cory - Thank you for your recent review of your stay. I sincerely apologize that the level of cleanliness in your room did not meet your expectations. In response to your feedback, I am ensuring that our shower curtains and furniture are cleaned more thoroughly in all of our guest rooms moving forward. Still, I am glad that our staff provided you with great service. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides ta... read more
The complimentary "Grab and Go" breakfast was underwhelming. Burned coffee... instant oatmeal.
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that we were out of our breakfast supplies during your stay with us, as there was a mix up with our shipment. To ensure that a situation like yours doesn't happen again, my team is going to ensure our breakfast is fully stocked every morning and notify management immediately if there are any shipment issues. Thank you for sharing your experience with us. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity... read more
Nice It was a nice hotel and clean and in a descent neighborhood . Not bad
Clean and comfortable It was clean and relaxing
Business response:
Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your room and found your stay at our hotel to be relaxing. We look forward to welcoming you back in the future!
Not Bad This was an adequate experience. The only thing I didn't like was the extra $100.00 deposit required at check in. I have never had a hotel ask for this before.
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,142 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.