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Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unfortunately our room was located in the first floor, and the guests from the room above us was quiet noisy. We called the front desk so they could do something about it and though they were attentive to our request; they noise didn't stop until after midnight and started again around 6 am. I wont stay in this property again. Also, breakfast was a joke.
Business response:
Dear Monserrat, We are truly sorry to hear that your stay at our hotel was disrupted by noise from the room above you. We understand how frustrating and inconvenient this must have been for you, and we apologize for any inconvenience this may have caused. Please know that we take all feedback seriously and will review our policies and procedures to ensure our guests have a comfortable and enjoyable stay. We also regret that you were disappointed with the breakfast we offered. We will address these concerns with our food and ... read more
I wish I could stay longer! I choose this location whenever I have work in the area. Get a room on the first floor, if possible. Breakfast is very convenient, but they should have some fruit available.
Business response:
Dear Guest, Thank you for being our frequent guest and reviewing your experience at Extended Stay America. It's so nice to know you like your room and found it comfortable, and we met your expectations. We work hard to provide high levels of service, and we will share your compliments about your stay. We appreciate you for the constructive feedback regarding the breakfast choices. We will share it with the team leaders. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Managemen... read more
Best Extended Stay hotel that I've stayed at thus far.
Nice quite place and clean
Business response:
Dear ROSALINA, Thank you for staying at Extended Stay America. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you once again; we will be pleased to welcome you back on your next visit to the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 3.4 star rating with 1,849 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.