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Extended Stay America - San Jose - Morgan Hill

4.2
  • Hotels
  • Morgan Hill, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

605 Jarvis Dr., Morgan Hill, CA, 95037, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,124 reviews
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Erik's profile image
3 years ago
Angel's profile image
3 years ago

El servicio de reemplazo de toallas y no te limpian el cuarto si no estas mas de 2 semanas 

Anonymous's profile image
Anonymous 
3 years ago

It was very clean and the beds were comfortable! Just what we needed! 

Business response:

Thank you for choosing Extended Stay America. It is wonderful to read that we exceeded your expectations and that you were especially happy with our well-maintained accommodations. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
3 years ago

Ehh This Hotel was cheaper than most in the area. I guess you get what you pay for. Room had a very heavy smell of cigarette smoke. Blanket had a big black stain. The design of the shower left the whole bathroom floor wet. No counter in the bathroom, just a sink like at a local park. I’ve stayed at nicer motels. 

Business response:

Thank you for staying with us. We apologize for the issues you experienced with your room. Please know our front desk is always available and happy to help make your stay as comfortable as possible. Everything we do is aimed at providing you with an excellent experience. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management 

richard's profile image
richard 
3 years ago

Check in was a nightmare. They wanted info beyond 

Business response:

Richard, thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. Thanks again for your feedback and we hope you will stay with us again soon. Sincerely, Hotel Management 

Tammie's profile image
Tammie 
3 years ago

It was ok... A little to industrial for me. The room was clean and I really liked the kitchenette. I did not like the lake of room cleaning, or fresh towels. I called and asked for clean towels and was told if I wanted clean towels I had to bring mine to the front desk. So the desk could wash them?? If the price is right I would stay there a couple of nights and move to a better location when rates change. 

Business response:

Tammie, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Juliana's profile image
Juliana 
3 years ago

great 

Business response:

Juliana, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Annamarie's profile image
Annamarie 
3 years ago

I liked the fact that it has stove, refrig. But what i did not like were the homeless peoplw 

Marcus's profile image
Marcus 
3 years ago

I liked the value that I received with everything they offer. Very nice staff. Great customer service!!!! Some of the fixtures in the room need to be replaced that had some damage. This would not take away from the overall stay and visit though. 

Business response:

Marcus, thank you for sharing your experience at our hotel. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We appreciate your constructive feedback as well and we hope to have the chance to welcome you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Morgan Hill

How is Extended Stay America - San Jose - Morgan Hill rated?

Extended Stay America - San Jose - Morgan Hill has a 4.2 star rating with 1,124 reviews. 

When is Extended Stay America - San Jose - Morgan Hill open?

Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.