Extended Stay America - Santa Barbara - Calle Real

Business response:

Cynthia,thank you for your feedback. We are sorry there were afew issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. ​Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. ​Sincerely, Hotel Management 

Business response:

Davidson, thank you for choosing to stay with us. We apologize if our housekeeping services were not shared with you at check-in. Please know our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, but we are happy to provide this service to you at a minimal fee. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Gregory, thank you for staying at Extended Stay America. Although you had an overall pleasant time, we are sorry you were unhappy with our grab-and-go breakfast offerings. Your feedback has been shared with our brand leaders to determine new breakfast choices. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Gem, thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to know you had an enjoyable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management