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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was fine until we saw roaches in the bathroom. There was also food in the refrigerator from a previous guest. They only offered to spray the room, they didn't move us nor did they offer to.
Business response:
Dear Guest,Thank you for sharing your experience. We sincerely apologize for the unacceptable issues you encountered, including the presence of pests and leftover items in the refrigerator. These lapses in cleanliness and service are not reflective of the standards we aim to provide.We regret that our response to your concerns did not meet your expectations and understand how this impacted your stay. Please know that we are addressing these matters with our housekeeping and pest control teams to ensure they are resolved and ... read more
Did they not stuck out the mouse about this property was how helpful and professional The staff members were.
We were in Savannah for a very quick trip. In terms of the pros, the staff at this hotel were all excellent, and the price was cheap. The beds were also clean and the linen in good shape. On the downside, it's clear that because the property is inexpensive, a lot of folks treat it like a "party" hotel. The smell of marijuana was pretty prevalent. Also, the floors were in really bad shape - shabby, unclean, and in need of replacement. The same could be said of the furniture. An OK stay for the two nights we were there, but Ex... read more
Business response:
Dear Sonya,Thank you for taking the time to provide your feedback. We’re delighted to hear you found our staff excellent and appreciated the cleanliness of the beds and linens. However, we regret that aspects of your stay fell short. Your concerns about the condition of the floors and furniture, as well as the disruptions caused by other guests, are noted and will be addressed with our team. We strive to maintain a welcoming and comfortable environment for all guests and will consider your comments as we work on improvements... read more
Easy place to stop on a roadtrip. Not the greatest condition, but clean.
Business response:
Dear Stephanie,Thank you for your feedback. We are glad to hear that our property served as a convenient stop during your road trip. While we are pleased that you found the room clean, we apologize that the condition of the property did not meet your expectations. We are committed to improving our facilities and will take your comments into account as we continue to enhance the guest experience. We hope to welcome you back in the future for a better stay.Sincerely,Hotel Management
It was very quiet which was nice the room was clean which was a plus I would definitely book again
It was okay just a lot of weed smoking could be a little better
Business response:
Dear Sandra, Thank you for your feedback, Sandra! We are glad you stayed with us at Extended Stay America. Your concerns are important, and we will work to ensure a more comfortable experience for all guests. We hope to welcome you back soon for an even better visit!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.