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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floors and bathtub was were dirty and the room was stinky, but otherwise an OK stay. Helpful staff. Nice linens and bedding and better lighting than most hotels. Kitchen items available at front desk to use in the mini kitchen. Grab-and-go breakfast was very minimal. Affordable and good location for driving to sites around Savannah.
Business response:
Dear Guest, Thank you for your feedback. We appreciate you sharing the positive aspects of your visit and are glad that your overall stay was satisfactory. Nevertheless, we’re genuinely sorry for the issues that impacted your overall impression. It’s good to know the front desk provided kitchen items and that you appreciated the affordability and accessibility of the area. Your comments about the minimal breakfast and cleanliness are essential and will be shared with the team to help improve the experience for future guests.... read more
Kind of ghetto, but a tolerable amount I guess.
Business response:
Dear Guest, Thank you for taking the time to leave your feedback. We're glad to know that, despite some concerns, your stay met your needs. We strive to create a welcoming and comfortable environment for all guests, and we're sorry to hear that your experience didn't fully reflect that goal. Your insights have been noted and will be shared with our team to improve guest satisfaction moving forward. We hope to have another opportunity to provide a more polished and enjoyable visit when you revisit our area in the future.Since... read more
No coke products in vending machines. No ice machine. Otherwise great overnight stay.
The carpet was dirty, and trash was on the floor. I had to change my room because it was undesirable. The counters were all taped up, and the tub was dirty in both rooms. The refrigerators were also rusty.
Business response:
Dear Guest, We sincerely apologize for the condition of your room during your stay. We understand how disappointing it must have been to encounter cleanliness and maintenance issues. Rest assured, your feedback has been shared with our team for immediate review and improvement. We take great pride in maintaining high standards of cleanliness and upkeep, and we are committed to ensuring that all areas meet our guests' expectations. We regret the inconvenience you experienced and appreciate you bringing these matters to our at... read more
Very friendly staff
Business response:
Dear Jermaine, We are glad we met your expectations and that you enjoyed your time with us. Our goal is to provide an exceptional experience for each guest. Your compliments on the team are shared joyfully for their friendly and professional handling of the guests. Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
Our stay was fine until we saw roaches in the bathroom. There was also food in the refrigerator from a previous guest. They only offered to spray the room, they didn't move us nor did they offer to.
Business response:
Dear Guest,Thank you for sharing your experience. We sincerely apologize for the unacceptable issues you encountered, including the presence of pests and leftover items in the refrigerator. These lapses in cleanliness and service are not reflective of the standards we aim to provide.We regret that our response to your concerns did not meet your expectations and understand how this impacted your stay. Please know that we are addressing these matters with our housekeeping and pest control teams to ensure they are resolved and ... read more
Did they not stuck out the mouse about this property was how helpful and professional The staff members were.
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,119 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.