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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was convenient to the St. Joseph Candler Hospital. The staff was nice. It got noisy at night, sounded like people running up and down stairs but other than that great
Business response:
Ashley, thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the great service provided by our team and that our location was ideal for your needs. We appreciate your business and hope to welcome you back soon for another enjoyable experience. Sincerely, Hotel Management
Employée agressive le 5e jour contestant notre réservation de 6 nuits malgré la présentation de celle-ci. Un manager a dû intervenir pour l'obliger à nous donner une nouvelle carte pour ouvrir notre chambre. Stress inutile de 30 minutes. Dommage cet hôtel est bien situé pour les bus.
Business response:
Thank you for your recent stay and comments. Please accept our apologies for the issue you experienced at our front desk. We apologize this was not handled correctly; we are taking measures to ensure the complete satisfaction of our valued guests going forward. We understand your frustration and regret the inconvenience caused. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, Hotel Management
Good room for the price. Convenient to the river front.
Business response:
Robin, thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It is also nice to know you liked our wonderful location close to the riverfront. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The stay was good with exception of the room smelling of cigarette smoke. It was a non smoking room but smelled entirely too strong of cigarette smoke
Business response:
Danielle, thank you for choosing Extended Stay America. Although you had an overall enjoyable stay, we are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Staff excellent / room was ok but not up to standards as what I had seen in Jacksonville. Breakfast was not good Some of it had not arrived.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry our room was not to your expectations. Also, your concern regarding our grab-and-go breakfast will be shared with our brand leaders to assist them when determining new choices. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Staff members Shawn and Mrs.Linda were very knowledgeable and a pleasing (helpful)to my Family and myself. Thank You both
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with Shawn and Linda. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Needs maintenance and better upkeep. Staff was friendly. Several lights in our room were blown out. The countertop was missing the edge trim all the way around. The tv only played analog (non HD) channels.
Business response:
Please accept our apologies for the maintenance issues you had in your room. Your feedback is discussed with our team for review and action. It was also disappointing to know you did not like the television channels. On a positive note, we are glad you liked our courteous associates. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.