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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff excellent / room was ok but not up to standards as what I had seen in Jacksonville. Breakfast was not good Some of it had not arrived.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry our room was not to your expectations. Also, your concern regarding our grab-and-go breakfast will be shared with our brand leaders to assist them when determining new choices. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Staff members Shawn and Mrs.Linda were very knowledgeable and a pleasing (helpful)to my Family and myself. Thank You both
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with Shawn and Linda. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Needs maintenance and better upkeep. Staff was friendly. Several lights in our room were blown out. The countertop was missing the edge trim all the way around. The tv only played analog (non HD) channels.
Business response:
Please accept our apologies for the maintenance issues you had in your room. Your feedback is discussed with our team for review and action. It was also disappointing to know you did not like the television channels. On a positive note, we are glad you liked our courteous associates. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
The location, perfect from the job and stores in area
Business response:
Monica, thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you once more for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management
Hmm not so great Not so great. Room was dusty and felt like dust mites were in the bedding.
Business response:
Claire, thank you for being our guest. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
not impressed by my stay We stayed for two nights there and I was not very happy with our stay!! the shower head in the bathroom sprayed water everywhere and hardly gets any water on you. The plug in in the bathroom didn’t work at all. and under the beds were disgusting! we paid a lot of money for this hotel for it to be like this!
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with our housekeeping and maintenance teams so that they are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 3 star rating with 2,097 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.