This profile has been claimed by the business owner or representative.
Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ran out of toilet paper and the lady at the desk did her best to try to get to supply to get what we needed. She was unable to do so, but brought us a tissue box for our use and apologized profusely. I think that she was the only person on duty and might have been unable to leave the check-in desk. This occurred in the evening hours.....well after any maids were available. I was a little disgruntled about having to dodge luggage handling carts left in the hallways as well as personal effects. Room was decent.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback about the lack of in-room amenity and the service issue is shared with appropriate individuals in an effort to improve our future guests' experiences. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Room was not clean, I did not complain to the staff because I felt it would of been useless!
Business response:
We apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
The hotel was calm . And smooth . The hospitality was friendly
Business response:
Thank you for sharing your experience at Extended Stay America. We are delighted you had a pleasant experience and that you loved our cordial service. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Sincerely, Hotel Management
Easy access from main highways, the place is fairly clean and the staff was friendly, we did smell cigarette smoke at night which was bothersome,
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location and found our staff friendly. Also, we have asked our housekeeping team to deep clean the areas to remove the smoke odor. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Nasty room Had to change rooms 2 times one was really dirty. Second non smoking room smelled like smoke. Won’t be staying again at this chain.
Business response:
Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our apologies for the issues you had with your rooms during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy, and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincerely, Hotel... read more
Denise was a very professional on point customer service and a sweet lady.
Business response:
Ulysses, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Denise. Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It’s a Ok property but they accept dogs The location of the hotel is good and the bed is very comfortable but the hotel is old and the service poor. This property is a little inferior than the usual Extended Stay America properties. We stayed here because they accept dogs and they charge a fair fee per night.
Business response:
Rochele, thank you for posting a review of your stay. We're glad to know you were pleased with our pet-friendly property and that our location worked well for you. However, we're sorry for your disappointment with the overall condition of our property. We have alerted our maintenance staff to your concerns, and we will be more proactive in repairing items that are beginning to show wear. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.