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Extended Stay America - Seattle - Everett - Silverlake
- Hotels
- Everett, WA
About this business
Location details
1431 112th St. SE, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Karen, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Rude mannered Everything was great except the lady who checked me in I couldn't get a name she has no badge nor did she have any customer skills she was rude and said a total of 5 words did not look at me she looked annoyed and said .... "Name?" "License?" Didn't look up and see me handing it to her so rudely repeated "license" so a total of 3 words spoken and didn't even tell me my room number. At least she wrote it on key card!
Business response:
Kimberly, thank you for choosing our hotel. Although you had an overall pleasant stay, we apologize for the disappointing experience you had at the time of check-in. Your feedback has been discussed with our front desk team to ensure we are consistent with our service delivery. We value your business and hope to welcome you back to Extended Stay America for a much better experience. Sincerely, Hotel Management
No towels No coffee maker No amenities other than a bar of soap. There were stains all over the carpet. Room was not very clean. Shower faucet dropped heavily all night long. Stuff all over the closet curtain
Business response:
Thank you for your review. We regret your disappointment with some of our amenities not being available during your visit due to the current circumstances. We are also sorry for the cleanliness and maintenance issues you had in your suite. Your feedback has been discussed with our team to improve the quality of our accommodations moving forward. We value your business and hope to welcome you back for a much better experience. Sincerely, Hotel Management
friendly, kind, pet welcoming, warm! My stay has always been pleasant here! This is my choice when I need a place to stay!
Business response:
Tabatha, thank you for returning to the Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy the service provided by our courteous associates as well as our pet-friendly feature. It is always a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
Best rates for families! It was good! Every time I have to travel I pick this hotel. Staff are like family and they care.they do anything they can to make your stay enjoyable and comfortable.
Business response:
Tabatha, thank you for staying with us again and making Extended Stay America your home away from home. We are pleased to hear we met your needs and expectations during your visit. Your comments will be shared with the staff, and they will be happy to know their efforts made a difference. Thank you again for your feedback, and we look forward to welcoming you back soon for another stay. Sincerely, Hotel Management
Business response:
Christina, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Brad, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Gregory, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - Silverlake
How is Extended Stay America - Seattle - Everett - Silverlake rated?
Extended Stay America - Seattle - Everett - Silverlake has a 3.4 star rating with 1,736 reviews.
When is Extended Stay America - Seattle - Everett - Silverlake open?
Extended Stay America - Seattle - Everett - Silverlake is open now. It will close tomorrow at 12:00 a.m.