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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exactly what we needed in a pinch. Very accommodating and friendly
Business response:
Elena, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
The staff was great.
Business response:
Thank you so much for your review!!
Business response:
Thank you so much for your review!!
Hallways not clean, few staff to do the work. The ones who were there were apologetic.
Business response:
Robert, thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with our most aspects of your stay. However, we apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our team regarding the service issues you experienced and make sure we are more consistent in our service delivery. Thank you again for your feedback, and we appreciate y... read more
Check out the check in The check in process was a little frustrating. There was a note on the front desk saying the person who worked there had stepped away for a few minutes. I waited 5 minutes and nobody showed up. I left to go get some take out and came back a half hour later. Same situation with the note on the desk. Fortunately an employee arrived about three minutes later and I was able to check in. I stayed two nights and the note on the desk was always there. That’s just how they do business. The room had a kitchenet... read more
Business response:
James, thank you for providing your review. This is not the impression we like our guests to have when they select our hotel. It is unusual for us to receive this type of feedback, so we sincerely apologize that we let you down. We appreciate your comments as they will help us improve. Please know that kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates th... read more
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,014 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.