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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service people did not notify front desk that the refrigerator was being worked on in the room we were assigned to at check in so we were put in another. Totally fine and we liked the room with two dbl beds as much but the bathroom in tub around nobs and soap holder has a lot of mold.
Business response:
Dear letha, We apologize for the inconvenience you experienced during your stay with us. Your feedback is essential to us, and we appreciate you bringing your concerns to our attention. Please rest assured that we will address the maintenance issue and the cleanliness of the bathroom immediately to ensure such matters do not impact future guests. We appreciate you being our guest and hope you will consider staying with us again, giving us an opportunity to provide you with a more fulfilling stay. Sincerely,Hotel Management.
Convient access to major highways, friendly and helpful staff and ample room amenities.
Business response:
Dear John, Thank you for giving us a generous rating. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Extended Stay America, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We agree with you - our location close to the highway makes us an easy stop for an overnight stay. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management
Great stay 👍 I've stayed at many Extended Stay suites and this one is the best so far by a huge margin. The staff was very friendly, room was very clean, the bed was comfortable, the hotel didn't stink and it was nice & quiet. I highly recommend staying here whether you're here on business or vacation.
Business response:
Dear Jason, Thank you for providing us with your feedback regarding your recent stay at Extended Stay America. We are committed to delivering exceptional service to each guest, so we are thrilled to read your positive comments about our staff and their excellent hospitality. Thank you for choosing to stay with us during your travels, and we hope to have the pleasure of welcoming you back soon when you revisit the area.Sincerely,Hotel Management
Great hotel! Excellent stay at this location. I've been to several of these Extended Stays and some are subpar but this one is excellent. I know that when I stay here my room will be clean, The bed will be comfortable, the staff will be friendly and I'll get a great night's sleep because it's quiet. I highly recommend
The manager, Bill, was excellent before, during, and after our stay.
Convenient location It was alright. The headboards could have been better cleaned. There were stains on it. Otherwise comfortable. Disappointed by the breakfast. Just granola bars.
Business response:
Dear RICCARDO, Thank you for taking the time to leave your feedback. We are glad to know that our convenient location served you well throughout your stay in our clean and comfortable suite. However, we hope you will accept our apologies regarding the areas missed by our housekeeping staff and the breakfast variety. We are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. We appreciate your business and hope to accommodate you again so we may provide you ... read more
The staff really do a great job. Extended stay is always my first choice no matter where im traveling. They
Business response:
Dear Jesica, Thank you for choosing Extended Stay America as your accommodation. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. Our team members always strive to provide the best service possible, and when our valued guests recognize this, it means the world to us. We will be sure to share your compliments with all of them. Thank you for staying with us, and we look forward ... read more
Very helpful staff
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,064 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.