Extended Stay America - Secaucus - Meadowlands

Business response:

Thank you for writing a review of your stay. I will make sure the maintenance engineer is aware of the pipes in the bathroom. I appreciate you bringing this to my attention. Other than that, I'm glad you had a good experience with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Business response:

Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Business response:

Thank you for posting a review of our property. Please accept our apologies that our amenities were not to your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will coach our front desk staff ... read more