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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not too bad Overall it was okay (Stay). But breakfast is not good. It's actually not breakfast it's some fruits and coffee.
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about your overall stay; however, we apologize that our grab-and-go breakfast did not meet your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Close to MetLife Stadium Nothing fancy, was supposed to get a non-smoking room, but didn't. It smelled!! I also arrived earlier than the 3:00 checkin. I was there around 12:00. All other hotels I have ever stayed at have let me check in early without a FEE if there was a room available. Extended Stay charged $25 to do an early checkin....rip off! Also, I was staying there to see Kenney Chesney at stadium. Prior to booking room back in April, I called to see if there was a shuttle service available and I was told yes...$20 ro... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I would like to start by apologizing to you for not meeting your expectations. In response to your feedback, I will be retraining our front desk and housekeeping staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Next to hotel laundry room, staff door slamming again and again and again
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you were able to hear the noise from the guest laundry room’s door. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future t... read more
Not too difficult to find. Kitchen facility in room was old and you had to request anything you want for kitchen (like cups and plates). We left after one night when we realized it was a grab and go breakfast rather than full breakfast. Grab and go had no juice, packaged muffins, granola bars, and some sad looking oranges.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our grab-and-go breakfast did not meet your expectations. To uphold our company’s high standards, we will make sure we are clearly communicating our amenities prior to guest arrivals. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you wi... read more
Quick Trip Overall the hotel was great. Only complaint is in the bathroom. The shower was a walk-in shower & you couldn't keep water from going out onto main floor very well. And shower could use more water pressure.
Business response:
James - I want to thank you for taking the time to post a review of your stay. We are so happy to hear that the hotel was great. We appreciate you letting us know that the shower could use more water pressure. We are sorry for this issue, but are happy to read that we provided you with a nice stay overall. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the f... read more
Average Internet did not work properly and the staff was of no help. It's a "good" cr@ppy hotel. It was fine for sleep and a hot shower and that's about it.
Room for improvement Nice location but the facility needs a facelift. Carpets are old and paint was coming off of the ceiling.
Business response:
The staff and I read your comments about your stay with us. We appreciate the kind comments about our location; however, we apologize that our hotel’s appearance was not to your satisfaction. To uphold our company's high standards, I will share your comments with our corporate office to see what we can do to upgrade our hotel moving forward. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Basic hotel over priced. No dishes or silverware in the room. I ask the front desk about it, she said I had to request them when I booked the room. No offer to have them sent to our room so, I assumed that it was to late to have them. Breakfast was small little tiny......
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our location; however, I apologize for the miscommunication you experienced regarding our dishware policy. I discussed your comments with the staff, and we will make sure we are responding to guest requests in a timely manner as well as clearly communicating our amenities. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show yo... read more
Very good family trip It has kitchen, and ocerall everything was good.so i like it. I have child and i prefer home made food for him. I will recommend this hotel.
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 4.4 star rating with 2,105 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.