Extended Stay America - Secaucus - Meadowlands

Business response:

Dear Guest, Thank you for sharing your positive experience! We are delighted you had a comfortable and enjoyable stay at Extended Stay America. Guest satisfaction is our top priority, and we are glad we could provide a welcoming environment for you. We appreciate your feedback and hope to host you again for another great stay in the future! Sincerely, Hotel Management 

Business response:

Dear Guest, We are delighted to read your praise for our amazing front desk team. Attentive service upon arrival, supported by comfortable accommodations, is what sets us apart. Our guests are like family; without you, we wouldn't be able to do what we love every day. Thank you for making this possible for so many of our dedicated and faithful team members. We hope to have the opportunity to welcome you back soon to Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Elizabeth, Thank you for your feedback! We’re pleased to hear you had a good stay at Extended Stay America. We appreciate your visit and hope to welcome you again soon.Sincerely,Hotel Management 

Business response:

Dear Sébastien, Thank you for your feedback. It’s great to know you found the pricing to be a good value. Providing a comfortable and convenient stay is always our goal, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you again in the future.Sincerely,Hotel Management 

Business response:

Dear Shannon, We sincerely apologize for the inconvenience you experienced during your stay. A comfortable and well-maintained environment is important to us, and we regret that we fell short in this instance. Your concerns about the hot water and overall condition of the property are being addressed with our team to ensure improvements. We appreciate your feedback and hope you will consider giving us another opportunity in the future for a better experience. Sincerely, Hotel Management