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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They should not advertize breakfast, it consist of package muffins, instant oat meal, and coffee. Rooms are dated and in need of renovations.
Business response:
Jim, thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will help our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, we are glad this did not overshadow your stay with us, and we look forward to serving you soon. Sincerely, Hotel Management
Check other options first We checked in, and got into our room. There was stuff on the floor and it looked like nobody cleaned. Hair was in the sink, and crumbs were on the table. The pool had so much chemicals it burned your eyes. For breakfast it’s a grab and go, but we would go down for a muffin and they would be out. Pretty disappointed, I won’t be staying here again
Business response:
Madison, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. This is not the level of service we generally provide, and it certainly does not meet our standards. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can make it up to you. Sincerely, Hotel Management
The staff was very welcoming and courteous. Area in Jersey wasn't bad, close to bus stop and restaurants. The actual hotel was mediocre, but was a great deal for a Saturday night on a holiday weekend. They served granola bars and coffee for breakfast, and the pool closed at 10pm. The pull-out sofa bed was broken in our room, and the staff immediately upgraded our room.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates, but we are sorry for the problems you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
The bus stop to go to NYC is in front of the hotel (the biggest plus about this hotel). The room left a lot to be desired. Not the worst hotel I've ever been to, but not the best either. Items in room were not functioning properly, and things were visibly dirty. The breakfast consisted of individually packaged muffins, make your own oatmeal, coffee, and cocoa (no juice, or water).
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.