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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, okay room. The location is perfect for catching the NJ transit bus into NYC. The location was also in a plaza with several coffee and food options for quick bites before we headed into Manhattan. The room was clean and spacious. The staff was hit and miss on how friendly they were but things went rather smoothly overall. Biggest complaint is the pullout mattress is absolutely terrible. I would choose sleeping on the floor over the flat wire filled mattress with springs pinching all over. The actual bed wasn’t... read more
Business response:
Megan, thank you for staying at Extended Stay America and taking the time to post your comments. We are glad to know our location provided all the convenience you needed and that you also appreciated the amount of space in your room. That being said, we are sorry for the issues you had with the comfort of the mattress. We wish we had the opportunity to make things right, but we will have our team inspect this issue. We hope the positive aspects of your visit will bring you back here. Sincerely, Hotel Management
很棒的居住体验，就是空调噪音太大，这可能是美国大多数酒店的通病了。
Business response:
Jian, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret the inconvenience you had due to the noisy HVAC unit in your room. We have alerted our maintenance team about it, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Everything was great staff was helpful clean close to everything
Business response:
Mike, thank you for staying with us and leaving a review of your experience. It was a pleasure to know you enjoyed not only our convenience to many exciting destinations but also the service provided by our courteous associates, which made your stay memorable. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
We asked for a change in room because of the smell and they fixed it fast
Business response:
We are pleased to know we were able to deliver an enjoyable stay. We have asked our housekeeping staff to make sure the first room allocated to you receives a deep clean to remove the smell. On behalf of everyone here at Extended Stay America, we invite you to visit us again the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,544 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.